Email : support@koolderby.com Phone : 210-446-9350

ITIL V4


ITIL Certificate training kool derby
Photo by Veronica Fernandez Miller

Dr. Jimmie Flores

Ph.D, DM,  CSM®, CSPO®, CSP®, PMP®, PMI-RMP®, PMI-SP®, PMI-ACP®, PMI-PBA®, CAPM®, PfMP®, SSBB, SPHR®, GPHR®, PRINCE2, Security+, ITIL® v3, COBIT 5

He has taught professional students for more than 20 years. Clients include:

  • RackSpace
  • General Dynamics
  • City of San Antonio
  • The United States Air Force (USAF)
  • Verizon Wireless

ITIL® v4 Foundation Training

Course Name:ITIL® v4 Foundation
Location: Online
Regular Price:$495/-
Early Bird :$450 (Include Exam)

Course Description

This ITIL® v4 Foundation Certification training course introduces learners to proven practices that align IT and the Business. This course positions the student to successfully complete the ITIL® v4 Foundation exam, which is the first step toward earning the ITIL® Expert designation. The ITIL® service life cycle includes the following volumes: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. These topics represent a framework that aligns IT with the customer. The ITIL v4 Foundation exam fee is included as part of the course payment, and the exam is taken after the lessons are completed.

Key Features

  • Online classroom access
  • Access to real-exam-like questions
  • Interactive H5P technology
  • Videos
  • ITIL resources

ITIL® v4 Foundation Training

The Kool Derby Academy Difference

Kool Derby is a leading provider of online, onsite, and hybrid training programs in the area of IT Service Management, Project Management and Agile Scrum. Our student pass rate for the ITIL exams is exemplary. Lead trainer, Dr. Flores, combines his academic background, corporate experience, and instructional best practices to create classes that are best suited for all format. We launched the ITIL Foundation v4 course in April 2019 and 93% of the students have passed on the first try!

Why is ITIL right for you?

ITIL v4 helps manage service management challenges and enhance efficiency related to current technology standards. The average salary for ITIL-certified individuals approaches $100,000. It is important for organizations to remain relevant with the digital transformation that is taking place. Organizational leaders must seek ITIL v4 certified professionals to implement best practices and align the needs of the business and IT.

About PeopleCert

PeopleCert is a recognized global organization in the assessment and certification of professional skills, who partner with different organizations and government agencies to deliver standardized exams.

Why take this Course Online?
  • Provides flexibility – learn at your pace.
  • Recorded lectures that are interactive and insightful.
  • Simulator questions designed to help you pass the exam on the first try.
  • Learning exercises and case study that bridge the knowledge between theory and applied knowledge.
  • We help you schedule the exam.
ITIL Course Overview

After this course, the learner will reap the following benefits:

  • Recognize the main components of the ITIL service value system.
  • Realize the importance of the four dimensions of service management, which include Organizations and People, Information and Technology, Partners and Suppliers, and Value Stream and Processes.
  • Examine the importance of the ITIL guiding principles and how they can help organizations improve their service management process and commit to continual improvement.
  • Reinforce the key concepts of IT service management.
  • Learn the different activities of the service value chain and understand how they are connected.
  • Evaluate the 15 critical ITIL Practices in this course.

This ITIL v4 Foundation certification training course introduces learners to proven practices that align IT and the Business functions. This course positions the student to successfully complete the ITIL v4 Foundation exam, which is the first step toward earning the ITIL Expert designation. The ITIL v4 Foundation exam fee is included as part of the course payment, and the exam is taken after the lessons are completed.

What does the Online Program Include?
  • Readings
  • Videos
  • Interactive H5P technology
  • Exam voucher
  • Access to our interactive learning management system
  • Access to real-exam-like questions.
  • Comprehensive ITIL practitioner templates


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